Support

Need help with Vita? Write to bobur.toshpulatovdev@gmail.com and we'll get back to you, usually within two working days. Telling us your iPhone model and what you were doing helps.

Common questions

Leo says "Answering on your iPhone" or meal photos don't work

Vita can't reach its server. Check your internet connection. Some office, school and hotel Wi-Fi networks block secure connections to apps; if Vita says the Wi-Fi is blocking it, switch to mobile data or another network.

How do I cancel my subscription?

Open the Settings app, tap your name, then Subscriptions, choose Vita and tap Cancel Subscription. Cancel at least 24 hours before the renewal date. You keep Plus until the end of the period you paid for.

How do I get a refund?

Apple handles payments and refunds. Request one at reportaproblem.apple.com.

I bought Plus but it's not showing

In Vita, open the paywall and tap Restore purchases. Make sure you're signed in to the same Apple ID you bought with.

How do I delete my account and data?

In Vita, go to Me > Account > Delete account. This deletes your account and everything stored on our server. To remove data from your iPhone too, use Me > Erase all data on this phone, or delete the app. See the privacy policy for details.

How do I connect or disconnect Apple Health?

In Vita, go to Me > Connections > Apple Health. To change which data Vita can see, open the Settings app > Health > Data Access & Devices > Vita.

How do I add a widget?

Touch and hold an empty spot on your Home Screen, tap Edit > Add Widget, search for Vita and pick Streak, Your week or Quick log. To choose what a Quick log widget tracks, touch and hold it and tap Edit Widget.

My streak broke but I logged something

A day counts when you log something yourself in Vita or from a widget. Steps and sleep that arrive from Apple Health on their own don't count. One rest day a week is free, and freezes cover missed days automatically.

Medical disclaimer

Vita offers general wellness guidance and is not a medical device. It doesn't diagnose or treat any condition. Talk to a qualified professional about medical concerns. In an emergency, call your local emergency number.